bajae's commitment to responsible gaming
bajae believes that genuine entertainment comes from playing safely and within limits. Your protection is our highest priority.
The foundation of responsible gambling
Online casino and sports betting can be an enjoyable form of entertainment when played with the right awareness and sense of limits. bajae always wants its players to have fun — but never in a way that has a negative impact on their personal, financial, or family life.
Responsible gambling means staying in full control of your time and money. bajae gives you several practical tools to maintain that control — from deposit limits to self-exclusion. This page explains all of them in detail so you can make your own informed decisions.
Remember — gambling is entertainment, not a source of income. Never keep playing in the hope of winning back money you have lost. Set a budget, set a time limit, and stay within them.
⚠️ Important warning: Gambling carries financial risk. Losses are possible and that is normal. Never bet more than you can afford to lose.
bajae's commitment: We use SSL encryption, fair play policies, and responsible gaming tools to ensure a safe environment.
For those aged 21 and above only. Accounts are not activated without age verification.
Safety tools
bajae gives you several automatic protection tools that you can activate at your own pace.
Deposit Limit
You can set a daily, weekly, or monthly deposit limit. Once a limit is set, it takes effect immediately. There is a waiting period to increase a limit, but reducing one happens instantly.
Time-Out
If you feel you need a break, bajae's time-out feature lets you temporarily suspend your account for anywhere from 24 hours to 6 weeks. During this period you cannot log in or place any bets.
Self-Exclusion
If you feel gambling is getting out of control, activate self-exclusion. This keeps your account closed long-term — from 6 months up to permanently — and cannot be reversed while active.
Session Time Reminder
bajae can send you regular reminders so you know how long you have been playing. Long sessions often impair judgment — so take a break on time.
24/7 Support
bajae's support team is always ready to help with any responsible gaming concerns. Contact us via live chat or email ([email protected]) — support is available in both Bengali and English.
Age Verification System
Age verification is mandatory when registering at bajae. Only those aged 21 or above may open and use an account. Protecting minors is a priority for us.
21+ Age Rule
For those aged 21 and above only
As a responsible platform, bajae is firmly committed to keeping minors away from gambling. Only individuals aged 21 or above may create and operate an account on our platform.
- Providing age verification information at registration is required.
- In suspicious cases, bajae may request identity verification at any time.
- Accounts will not be activated and withdrawals will not be processed without proof.
- If we find that a minor is using an account, it will be closed immediately.
- Playing on behalf of a minor or operating an account for them is strictly prohibited.
For parents and guardians: Use parental controls on your devices to protect children or underage family members from online gambling. If you have any concerns, contact [email protected].
Recognising the signs of problem gambling
It is important to understand when gambling is crossing the line from entertainment into a problem. Be alert if you notice the following signs in yourself or someone close to you.
Is financial pressure building?
If you find yourself borrowing money or using household funds to gamble, or if you keep coming back to try to win back what you have lost — these are clear signs of problem gambling.
Is it affecting family and social life?
Hiding your gambling from family or friends, experiencing strain in relationships, or being unable to concentrate at work — do not ignore these signs.
Are you losing control?
Repeatedly trying to stop but failing, spending more time or money every day — this pattern means your control is weakening.
Emotional distress?
Feeling excessive anxiety, depression, or anger after a loss, then becoming overly excited after a win — this indicates gambling is having a negative effect on your mental health.
If you notice these signs in yourself or someone close to you — contact bajae's support team right away. We can help you with self-exclusion or a time-out. Email: [email protected]
Steps for setting limits
To play responsibly at bajae, plan ahead — follow the steps below.
Set a budget
Decide in advance how much money you can afford to spend on entertainment each week or month. Never deposit more than that amount.
Allocate time
Decide in advance how much time you will play each week. Keep the session timer running so you can keep track.
Set limits
Log in to your bajae account and activate deposit limits, loss limits, or session limits from Settings. Once active, they protect you automatically.
Take a break
Whenever you feel pressure building or anxiety replacing enjoyment — take a time-out. bajae support is always ready to help.
Self-Exclusion details
Self-exclusion is the strongest protection tool available. If you feel gambling is no longer under control, activate self-exclusion at bajae. It closes your account completely and reactivation is not possible before the set period ends.
- Self-exclusion is available from a minimum of 6 months up to permanent.
- While active, logging in, depositing, or placing bets is completely impossible.
- Promotional emails and notifications will be paused during self-exclusion.
- Even after the period ends, a cooling-off period applies before reactivation.
How to self-exclude: Log in to your bajae account → go to "Responsible Gaming" settings → select the "Self-Exclusion" option → set the duration → confirm. If you have any trouble, write directly to [email protected].
Please note: If you attempt to create a new account while self-exclusion is active, it will be cancelled and any balance will be returned.
Support & contact
bajae's support team is available 24 hours a day, 7 days a week for any gambling-related concerns.
Live Chat
For immediate help, use the live chat on the bajae website. Support is available in both Bengali and English.
Email Support
Send an email about any responsible gaming matter to: [email protected] — we reply to every message.
Professional support
If you feel your gambling addiction has become serious, please contact a professional mental health specialist. bajae will help guide you in the right direction.
Frequently Asked Questions
Answers to the most frequently asked questions about responsible gaming.
Play responsibly, enjoy yourself
Enjoy safe entertainment at bajae — slots, cricket betting, or live casino, all within your limits.
Other pages on bajae
Explore more games and services on bajae.